Terms of service

Online Catalog Terms of Service

Last Updated: August 31, 2026

Welcome to the LOTH online catalog. This website is operated by LOTH and is provided as a resource for customers to explore furniture and workplace products and request pricing and additional information.

By accessing or using this catalog, you agree to the following terms.

1. Online Catalog and Quote Requests

The LOTH online catalog is a product catalog and quote-request tool. It is not a traditional ecommerce store.

Products displayed in the catalog may be added to a request so that LOTH can prepare pricing and assist with product selection.

Submitting a request through this website:

  • Does not constitute a completed purchase;

  • Does not guarantee product availability;

  • Does not create a confirmed order;

  • Does not obligate LOTH to sell the requested products; and

  • Does not constitute acceptance of pricing or other commercial terms.

A LOTH representative will review your request and may contact you to confirm product selections, quantities, specifications, pricing, availability, delivery requirements, installation requirements, taxes, and other applicable project details.

2. Pricing

Unless expressly stated otherwise, products in the online catalog are listed as Pricing Upon Request.

Furniture pricing may vary based on product configuration, finish, material, quantity, manufacturer pricing, freight, delivery location, installation requirements, applicable discounts, taxes, project scope, and other factors.

Any images, product information, configurations, or other information displayed in the catalog should not be interpreted as a final price or binding quotation.

Final pricing will be provided by LOTH separately after your request has been reviewed.

3. Product Availability and Information

LOTH works with numerous furniture manufacturers and suppliers. Product offerings, specifications, finishes, materials, dimensions, availability, lead times, and pricing may change without notice.

We make reasonable efforts to keep catalog information current but cannot guarantee that all product information is complete, accurate, or current at all times.

Product images are provided for reference. Colors, finishes, materials, proportions, and other characteristics may appear differently depending on photography, lighting, display settings, product configuration, and manufacturer updates.

LOTH reserves the right to correct errors or update catalog information at any time.

4. Product Configurations

Many commercial furniture products are available in numerous configurations.

Options displayed through the online catalog may represent only a portion of the configurations available from a manufacturer. Additional options, finishes, dimensions, accessories, and specifications may be available through a LOTH representative.

Final product specifications will be confirmed during the quotation and order process.

5. Orders

An order is not created solely by submitting a request through this website.

Orders are reviewed and processed separately through LOTH's standard ordering and business systems.

Final orders may be subject to additional quotations, proposals, acknowledgments, purchase orders, payment terms, project agreements, manufacturer terms, or other documentation provided during the sales process.

If there is a conflict between information displayed in the online catalog and the terms contained in a final LOTH quotation, proposal, order acknowledgment, agreement, or other transaction document, the applicable final transaction documents will control.

6. Payment

Payments are not processed through the LOTH online catalog or Shopify.

Payment requirements and terms will be communicated separately as part of the LOTH quotation and order process.

7. Shipping, Delivery and Installation

Shipping, freight, delivery, receiving, assembly, and installation requirements vary based on the products selected and the scope and location of the project.

Applicable charges, estimated lead times, and delivery or installation arrangements will be communicated separately by LOTH when applicable.

Any delivery or lead-time information provided before an order is finalized is an estimate and may change due to manufacturer production schedules, product availability, freight conditions, or other circumstances outside LOTH's control.

8. Returns and Cancellations

Returns and cancellations are subject to the LOTH Return & Refund Policy, applicable manufacturer requirements, and the terms associated with the customer's final order.

Because many commercial furniture products are configured or manufactured specifically for a customer, certain products may not be returnable or cancellable once an order has been released.

9. Manufacturer Warranties

Products available through LOTH may be covered by warranties provided by their respective manufacturers.

Warranty coverage, duration, exclusions, and remedies vary by manufacturer and product. LOTH can assist customers in obtaining applicable warranty information or coordinating warranty claims where appropriate.

10. Intellectual Property

The content of this website, including LOTH branding, text, graphics, website design, and other original materials, is owned by or licensed to LOTH and may not be reproduced or used without permission.

Product names, trademarks, images, specifications, and other manufacturer materials remain the property of their respective owners.

11. Acceptable Use

You agree not to misuse the website, interfere with its operation, attempt unauthorized access to the website or related systems, use automated means to improperly collect information from the website, or use catalog content for unlawful purposes.

12. Changes to the Catalog or These Terms

LOTH may modify product information, catalog functionality, these Terms of Service, or other website content at any time.

Updates to these Terms will be reflected by the "Last Updated" date shown above.

13. Contact

Questions regarding the LOTH online catalog, products, quotations, or these Terms of Service may be directed to LOTH through the contact information provided on our website.